These Terms of Service ("Terms") are an agreement between you and Pluto World ("Pluto World," "we," "us"), operated from British Columbia, Canada. By creating an account, signing in, or using Pluto World ("the Service"), you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Service. If you use the Service on behalf of a company or another person, you represent that you have authority to bind them, and "you" includes them. We may update these Terms over time; continued use after an update means you accept the changes (see §22).
Pluto World is a browser-based caption editor that lets you transcribe, style, animate, and export captions over your video or audio files. The editing experience runs in your browser; transcription, transcript enhancement, quota accounting, your Library, billing, and feedback collection involve our backend.
Detailed data flows, retention periods, and third-party providers are described in our Privacy Policy.
You must be at least 13 years old to use the Service — or older if the law where you live sets a higher minimum age for consenting to online services (for example, up to 16 in parts of the European Economic Area). By using the Service, you confirm you meet the requirement that applies to you. If you are under 18 (or the age of majority where you live), you must have permission from a parent or legal guardian. The Service is not directed to children under 13, and we do not knowingly accept their data.
You need to sign in to use transcription, export, the Library, billing, and in-app feedback. You can sign in by:
You must provide accurate information and keep your sign-in email under your control. You are responsible for keeping your sign-in credentials secure and for any activity that occurs through your account. You must not share your account or use someone else's account. Notify us promptly at plutoworld.ai@gmail.com if you suspect unauthorized access.
You may close your account at any time by emailing us. Closing your account deletes your account record and the associated records we keep about you (export history, usage records, creator name, any tester override), subject to any billing records we must retain by law. In-app feedback rows are detached from your identity; we can also delete them on request. Any rendered output still inside the 48-hour Library window will be auto-deleted on schedule. Files and projects stored locally in your browser are unaffected and can be cleared from your browser settings. If you have an active Pro subscription, closing your account does not by itself stop billing — cancel your subscription first (see §11).
You agree not to:
We may, at our discretion, warn, throttle, suspend, terminate, or refuse service to any user who violates this section. Where the violation involves potentially illegal content, we may report it to the appropriate authorities.
The Service applies per-account monthly allowances, currently:
Exports count against the allowance whether they render on your device or on our servers. Allowances reset each billing period — on the 1st of the month for free accounts, and on your renewal date for Pro. If you exceed an allowance, the request is declined and you are told approximately when it will reset. Approved testers or internal accounts may have higher or unlimited limits at our discretion. We may adjust allowances as we balance cost and abuse, with notice where the change is material.
You may not stack accounts, share accounts, or otherwise circumvent the allowances. Doing so is grounds for suspension.
You own your videos, audio, and captions. Nothing in these Terms transfers ownership of your content to us. We do not claim any rights to media you process or captions you create using the Service, and we do not use your content to train AI models.
To operate the Service, you grant us a limited, worldwide, royalty-free, non-exclusive license to host, transmit, transcode, render, store, and display your video, audio, transcript, and project data solely for the purpose of providing the Service to you (including running the transcription and enhancement pipelines, executing a server-side export render, returning the rendered file to you, surfacing your past exports in the Library, and sending you the completion email). For exports rendered on your device, no such transmission happens and this license applies only to the data that actually reaches our backend (such as the transcription audio and the export usage record). This license terminates when the underlying data is deleted (per the retention table in the Privacy Policy or your deletion request).
You are responsible for backing up your work. Server-rendered outputs remain available to re-download for 48 hours after completion, after which they are automatically deleted; the metadata record may remain until you delete it. Device-rendered outputs are saved directly to your device and are never stored by us.
You represent and warrant that you have all rights, licenses, consents, and permissions necessary for the content you submit to the Service, including any music, footage, voices, names, and likenesses contained in it, and that our processing of it as described in these Terms and the Privacy Policy does not violate any law or any third party's rights.
Transcripts, language detection, emphasis suggestions, and script conversions are produced by automated AI systems. They can be wrong — words can be misheard, names misspelled, languages misidentified, and text converted incorrectly. Rendering is automated too, and the final file may differ from the in-browser preview in edge cases (fonts, codecs, timing rounding, browser-specific behavior).
You are responsible for reviewing and correcting captions and the rendered output before publishing. Do not rely on the Service for content where an error could cause harm — including legal, medical, financial, or safety-critical material, or captions used to meet an accessibility or regulatory obligation — without independent human review. We make no promise that AI output will be accurate, complete, or fit for any particular purpose.
If you send us feedback, suggestions, bug reports, ratings, or survey answers — whether through the in-app prompts, the landing-page form, or email — you grant us a perpetual, irrevocable, worldwide, royalty-free license to use that feedback for any purpose (including improving the Service) without obligation to you. You agree we are free to act on the feedback without compensating, attributing, or notifying you. Don't send us anything confidential or proprietary as feedback.
The Service itself — including the editor interface, our presets, animations, transitions, characters and scenes, the caption rendering logic, the brand assets, the source code, the backend, the database schema, and the "Pluto World" / "PlutoWorld" name and logo — is owned by Pluto World and protected by copyright, trademark, and other intellectual property laws.
We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for its intended purpose during the period these Terms are in effect for you. You may export and use the captioned videos you create with the Service for any lawful purpose, including commercial use. You may not redistribute, sublicense, or repackage the Service itself.
Fonts in the editor are licensed from their respective providers (Google Fonts, Fontshare, Adobe, and others) and are subject to those providers' licenses; you may use them in your exported videos under the standard end-user terms of those services. If a particular font's license does not permit your intended use, that is between you and the font's licensor.
Pluto World offers a free plan and a paid Pro plan.
We provide the Service "as is" and "as available." Because Pluto World is in active development:
The Service relies on third-party providers for authentication, hosting, storage, GPU rendering, speech-to-text, AI language and text processing, payments, transactional email, OAuth sign-in, fonts, and on-device model files. Each provider that receives personal data is listed in our Privacy Policy along with its role. Each has its own terms and privacy policy. By using features that depend on a provider, you also agree to be bound by that provider's terms with respect to that feature.
We are not responsible for outages, errors, data losses, or changes to third-party services that affect the Service. If a provider becomes unavailable, the feature that depends on it may stop working until we either repair the integration or migrate to an alternative.
Parts of the Service may be labeled beta, experimental, or preview, or may be enabled only for some users, browsers, or devices. Such features are provided with even fewer assurances than the rest of the Service: they may be incomplete, may change or disappear without notice, and may fail in ways stable features do not. Use them at your own risk.
The Service is provided "AS IS" and "AS AVAILABLE", without warranties of any kind, express or implied. To the maximum extent permitted by law, we disclaim all warranties and conditions — including but not limited to implied warranties of merchantability, fitness for a particular purpose, accuracy of automated transcription and other AI output, non-infringement, uninterrupted availability, and security.
Automated transcription is not guaranteed to be accurate. Automated rendering is not guaranteed to produce a file matching the in-browser preview byte-for-byte; we render with reasonable fidelity but final output may differ from preview in edge cases (font hinting, codec quirks, rounding of timestamps, browser-specific and device-specific behavior, HDR-to-SDR conversion). You are responsible for reviewing and correcting the captions and the rendered output before publishing (see §8).
We do not warrant that the Service will be error-free, secure, or that any defects will be corrected. You use the Service at your own risk. Some jurisdictions do not allow the exclusion of implied warranties or conditions, so parts of this section may not apply to you; in that case they apply to the maximum extent permitted.
To the maximum extent permitted by law, Pluto World, its founders, employees, contractors, contributors, and affiliates shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages — including loss of profits, revenue, data, goodwill, business opportunity, or other intangible losses — arising from or related to your use of (or inability to use) the Service, even if we have been advised of the possibility of such damages.
This includes, without limitation, damages arising from: lost projects due to cleared browser storage, transcription or other AI errors, failed renders (on your device or on our servers), content rendered with the wrong captions or styling, missed or delayed notifications, dropped jobs, exceeded allowances, expired 48-hour Library windows, third-party service outages, account suspension for terms violations, or content uploaded that you did not have the right to use.
Our total aggregate liability to you for any and all claims arising out of or relating to these Terms or the Service is limited to USD $100 or the amount you have paid us in the past 12 months, whichever is greater.
Some jurisdictions do not allow the exclusion or limitation of certain damages or of liability for certain conduct, so some of the above may not apply to you. In such jurisdictions, our liability is limited to the maximum extent permitted by law. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.
You agree to defend, indemnify, and hold harmless Pluto World, its founders, employees, contractors, contributors, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your violation of these Terms; (b) your violation of any third-party rights, including copyright, trademark, publicity, privacy, or any other intellectual-property or proprietary right; (c) your use of the Service in a way that violates the rights of others — including copyright claims based on media you upload; (d) any content you submit, transcribe, or export through the Service; and (e) your violation of any applicable law or regulation.
We respect intellectual-property rights and respond to copyright complaints in the spirit of the DMCA and Canada's notice regime. If you believe that content processed by the Service infringes your copyright, send a notice to plutoworld.ai@gmail.com with: (i) a physical or electronic signature of the rights holder or authorized agent; (ii) identification of the copyrighted work claimed to have been infringed; (iii) the URL or other reasonable identification of the allegedly infringing material; (iv) your contact information; (v) a statement that you have a good-faith belief that the use is not authorized; and (vi) a statement, under penalty of perjury, that the information in the notice is accurate and that you are authorized to act. We will act on valid notices, which may include removing rendered outputs and suspending the account that produced them. Repeat infringers will be terminated. Knowingly sending a materially false notice may expose you to liability.
You may stop using the Service or close your account at any time by emailing plutoworld.ai@gmail.com. We may suspend or terminate access to the Service, in whole or in part, immediately and without notice for any user who: violates these Terms; abuses the quota or rate-limit system; uses the Service for unlawful or harmful content; poses a security risk to the Service or other users; or whose account has been inactive for an extended period. If we terminate a paid account other than for your breach, we will refund any prepaid, unused portion of your subscription.
On termination, your right to use the Service ends immediately. Sections 7 (your-content license cap), 8 (AI output), 9 (feedback license), 10 (our content), 11 (amounts owed), 15 (disclaimers), 16 (liability), 17 (indemnification), 20 (governing law), 22 (changes), 23 (severability and miscellaneous), and any other provisions that by their nature should survive, will survive termination.
These Terms, and any dispute arising out of or relating to them or the Service, are governed by the laws of the Province of British Columbia, Canada, and the federal laws of Canada applicable there, without regard to conflict-of-law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
Before starting any formal proceeding, you agree to first contact us at plutoworld.ai@gmail.com and attempt in good faith to resolve the dispute informally for at least 30 days. If that fails, disputes will be resolved exclusively in the provincial or federal courts located in British Columbia, Canada, and you and we each consent to their jurisdiction. To the extent permitted by applicable law, you and we each waive any right to a jury trial and to participate in a class, collective, or representative action, and any claim must be brought within one (1) year of the events giving rise to it.
Nothing in this section deprives you of mandatory consumer protections, or of the right to bring proceedings in the courts, of your country or province of habitual residence where the law grants you that right and it cannot be waived by contract.
You may not use the Service if you are located in, or ordinarily resident in, a country or territory subject to comprehensive Canadian, US, EU, or UK sanctions, or if you are a person on any applicable sanctions or restricted-party list. You agree to comply with all applicable export-control and sanctions laws in your use of the Service and the content you create with it.
We will update these Terms when our practices or features change materially. The "Last updated" date at the top reflects the most recent version. For material changes (new categories of data processing, new or changed billing terms, expanded indemnification, changes to allowances or retention), we will notify account holders by email at least 14 days before they take effect, where reasonably possible. Continued use of the Service after an update means you accept the revised Terms; if you do not agree, stop using the Service and contact us to close your account.
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full effect, and the unenforceable provision will be reformed to the minimum extent necessary to make it enforceable while preserving its intent. Our failure to enforce any right or provision is not a waiver. You may not assign or transfer these Terms or your account without our prior written consent; we may assign these Terms in connection with a merger, acquisition, reorganization, or sale of assets. We are not liable for delay or failure to perform caused by events beyond our reasonable control (including outages of providers, natural disasters, war, labor disputes, or governmental action). These Terms are drafted in English; translations, if any, are for convenience and the English version controls to the extent permitted by law. These Terms, together with the Privacy Policy, constitute the entire agreement between you and us regarding the Service.
Questions about these Terms, account issues, billing, content reports, copyright notices, or anything else: plutoworld.ai@gmail.com